what is the document scope of Panpan Apothecary? what is salesforce…

what is the document scope of Panpan Apothecary? what is salesforce software overview?

Company Name: [Panpan Apothecary]
Panpan Apothecary is a general store where the inhabitants of Vancouver can purchase an assortment of re-branded local items and crafts ranging from skincare, fragrance, lotions, shampoos, body milk, cat-hair scarves, coffee, tea, toilet plungers, and produce. The place is more than just a store; it’s also a place where people can get coffee or drinks, but it’s neither a coffee shop nor a bar. In addition to selling products, Panpan Apothecary also offers branded immersive experiences. The store is open 9 am-5 pm every day.
What is the value of this service or product?

Availability: Customers can access the product online or offline.
Convenience: The product is available on multiple locations.
Cost: The product is more affordable than its competitors.

Skincare: CAD$33-CAD$99
Fragrance: CAD$127-CAD$297
Body&hair : CAD$45-CAD$65
Clothing accessories: CAD$59-CAD$599
Tea&coffee: From$7
Household items: CAD$53-CAD$235

How are they different from their competitors?

Our focus is on quality over quantity. Combining quality like Aesop, diversity like The Nooks, and immersive experiences like The Immersive Exhibition: Imagine Van Gogh, we create different markets and horizons with our unique style.
How will a CRM system benefit their organization?
We curate a selection of products from local vendors and sell them on consignment in a one-stop-shop retail environment that benefits both vendors and customers. Consequently, different brands will have distinct data requirements, but Salesforce allows us to manage all channels from a single view. In addition to handling different data types, this system will enable us to customize it.
Reference Hint: Document Scope

This document contains the recommendations and specifications for customising Salesforce.com and related technologies for PROJECT NAME.

The purpose of this document is twofold:
● Provide an implementation strategy for Salesforce.com and related technologies for Client. This includes identification of a business need, technical solution and the related business processes that would be required.
● Provide an understanding of functional requirements to implementation staff. In addition, it will act to provide direction to the development and implementation teams in the expected behaviour and outcome of the product. This document forms the basis upon which the product will be tested and verified for completion.
Software Overview
Salesforce.com’s CRM solution is broken down into several broad categories: Sales Cloud, Service Cloud, Data Cloud (including Jigsaw), Collaboration Cloud (including Chatter), Marketing Cloud and Custom Cloud (including Force.com). In addition, a variety of complementary technologies may be included in the confines of the recommendation. These technologies are native Salesforce.com applications and are sourced directly from Salesforce.com’s AppExchange environment.

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