The Performance Management Process

Organizations have always struggled to improve performance. In the 1800s, Frederick Taylor’s Scientific Management theories laid the groundwork for early performance improvement and management. Even today, we struggle to maximize performance in the workplace. Review the article from this unit’s reading, “The Role of Feedback as a Management Tool in Performance Management Program.” Address the following scenario with a minimum of three key points made in the article.

Scenario
Abdulrahman has been with your organization for two years in the capacity of a Finance Manager. Abdulraham’s manager is Malek, who is the Director of Accounting and Finance.  Abdulrahman has witnessed Malek speaking negatively towards setting goals for the department, and for staff.  

Malek feels performance management is a waste of time and thinks he should rather be spending his valuable time on producing financial statements and other reporting tools to help show areas where revenue could be increased for the organization. Abdulrahman is a great worker but does not understand what his day-to-day work-related responsibilities entail. Malek assigns tasks daily and expects those tasks to be completed by the time Abdulrahman clocks out each day, which leaves Abdulrahman with a sense of uncertainty in his performance. Furthermore, Abdulrahman feels that he lacks the necessary understanding of how his duties are linked to the organization’s mission, vision, and values. Finally, Abdulrahman doesn’t know how he will be assessed to determine if he deserves an annual raise.

Response Items to Address

• To ensure Abdulrahman’s motivation and performance success, what steps must Malek take to ensure the connection of Abdulrahman’s duties to the organization’s mission, vision, and values? 
• How should Abdulraham address the lacking performance management process with Malek?  
• If you were implementing a new performance management system, what would it look like and how would it compare to the existing system?
• As a current or future manager, how will you ensure your staff are never placed in Abdulrahman’s situation?

Hint
When thinking of future performance management components, focus on performance execution, performance assessment, and performance review. When thinking about Abdulrahman’s experience in the scenario, think about prerequisites and performance planning.

Embed course material concepts, principles, and theories (require supporting citations) in your initial response along with at least one scholarly, peer-reviewed journal article.