Discussion post

Choose one option only.
Option 1: Choose a manufacturing, service, or other business process at your current or previous workplace.   This process can be associated with just about any job you have held, such as orienting a new employee (HR), preparing a financial statement (accounting), researching a new market (marketing), predicting timeframe for a project task (project management), preparing an design change notice (engineering), preparing a proposal (business management), etc.  Do the following: (a) Describe the process briefly; (b) List its inputs, outputs, flow units, resources, and key activities; (c) List the customers of the process; (d) What service type most closely represents the service?  
Option 2: Choose a service that you encounter as a customer (be sure to check earlier posts so you do not duplicate another students service).  Do the following: (a) Describe the process briefly; (b) List its inputs, outputs, flow units, resources, and key activities; (c) What service type listed in Table 1 in the article most closely represents the service?  Why? (d) List everything you receive from this service (include tangible items and intangible items)

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