Instructions
Course Project Progress Monitoring: Return to MobileGo
The MobileGo project is making progress implementing the new systems. However, the software upgrades and the new software installation are not complete. The project sponsor has requested an update on the project. Using the MobileGo Earned Value scenario spreadsheet , complete the following tasks.
Complete earned value metrics for each line item of the project.
Use the metrics to create indexes for cost and schedule.
Explain what the metrics mean in terms of the overall health of the project.
Project where the project will end in terms of budget and schedule. What potential risks and trade-offs do you see?
Explain any recommendations you have for improving the project schedule, budget, or both.
Prepare a 10-slide PowerPoint presentation that you can give to the project sponsor that explains your calculations, predictions, and recommendations. Remember that you are giving this information to the project sponsor, so consider what he or she would need to know as you draft your presentation.
Use at least one outside source to support your recommendations for improvement. Adhere to APA Style when creating citations and references for this assignment.
You must either use speaker notes or audio to fully explain your slides. Be sure to elaborate in your speaker notes or audio; do not simply repeat the text from your slides.
Please submit your calculation and presentation for grading.
The Course Project Scenario
In this course, you are introduced to a complex project scenario as follows:
You have been assigned to be the project manager for the facility, equipment, and business system upgrade of a call center. This requires
moving all existing call center stations to a newer, larger facility;
installing and testing a high-speed, high-capacity Wi-Fi network in the new facility;
upgrading workstations so that they include wireless capability;
installing a new call center management software; and
converting a legacy proprietary business system with a customer relationship management (CRM) application to a new business system.
In this project scenario, time is of the essence. The project sponsor requires that the project take no longer than 6 months to complete. Further, the budget is constrained so that the number of people assigned to the project is very limited and includes the following:
Outside consultants: 2
Project manager: 1
Business system project lead: 1
Business system implementation team: 3
Wireless system project lead: 1
Wireless system implementation team: 3
Relocation project lead: 1
Relocation team: 2
Workstation project lead: 1
Workstation upgrade team: 2
Outside contractors: Up to five multidisciplinary contractors are allowed in the budget.
Note: The wireless system project lead and the workstation project lead are the same person. Two of the three-member wireless system implementation team overlap with the workstation team. This means that only four resources are available for the wireless system implementation and workstation upgrade (not counting the possible use of contractors). The total resources available to the project include 14 people plus 5 contractors.
In this assignment, you will use this scenario to identify the project requirements, define the project scope using a work breakdown structure (WBS), and define the activities required to produce project deliverables.
Background
MobileGo is a small company that sells prepaid mobile phones in selected markets. Its primary sales and service channel is carried out over the internet and by phone. Sales and service has been supported with a team of 36 customer service representatives in a small building. Customers, accounts, and all business functions have traditionally been managed by a proprietary software application using in-house servers that was contracted out early in the founding of the company. All workstations currently connect to the internet and the internal servers supporting the legacy business system and office applications. This is a problem because the company had to move workstations to different parts of the building as the company has grown (thereby making network wiring out of control). The company has grown 150% over the last 5 years and as a result, the systems, the building, and the overall infrastructure have become outgrown. The company has therefore recognized the need to move to a new location and upgrade workstations and systems. The immediate need is to expand from 36 stations to 50 with the plan to triple that number within the next 3 years. The immediate challenges are little funding and few people to spare for this set of initiatives. With multiple activities occurring at once and severe constraints on schedule and resources, it is acknowledged that this is a highly complex project.
The Assignment
You have been assigned as the overall project manager for this important initiative. Your supporting team consists of 14 members (not counting contractors), including two outside consultants supporting the business system and wireless upgrade. Now that you have been given this important assignment, here are your next steps.
Identify what you deem to be the client requirements.
Using the requirements list, create a work breakdown structure (WBS) that identifies all project deliverables.
Identify the activities (tasks) required to produce each project deliverable.
When identifying project activities, highlight each that may be expected to require the same resources to be carried out in parallel. These highlights will be your first clue that the management of the project can be expected to require some complex maneuvering.
Guidance notes: The client requirements should be three pages in length to summarize. You must use at least one outside source that is peer-reviewed or academic in nature from the CSU Online Library. Draw upon the high-level project scenario and, in addition, feel free to draw upon your own experience or research when developing the requirements. Also, remember that the WBS includes deliverables only rather than activities. While the WBS may be written in either a graphical or indented outline form, the indented outline may be a better approach. This is because the activities, once identified, may be easily layered over the project deliverables when using the outline form.
Submit the requirements summary in a Word document. The WBS and Activity Identification exercise may be completed using either Word or Excel.
For this assignment I only did the PERT not the Monte Carlo analysis.
This project is kind of a two part project. That excel sheet is part of it. It explains it in the instructions. Once the excel sheet is updated then you are to create a PowerPoint.
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Program Evaluation and Review Technique (PERT) and Monte Carlo Analyses
Refer to the activities defined in the Unit II Assignment, and complete the following tasks.
Create a table of the activities, and identify logical relationships by identifying predecessors.
Estimate activity durations using three-point estimates.
Create a PERT schedule, and identify the project critical path.
Using the breakfast schedule spreadsheet as a guide (along with the Monte Carlo simulation supplement in Chapter 7 of the textbook), model your schedule using Monte Carlo analysis (10 trial runs minimum).
To assist as you create your assignment, watch the Backward Pass Simulation video.
Also watch the Forward Pass Simulation video.
A transcript and closed captioning are available once you access the videos.
Submit your PERT and Monte Carlo analyses for grading along with a one-page written summary of the results and a brief discussion of how the results could be used to inform a project schedule risk plan. APA Style and outside sources are not a requirement for this assignment.